Delivery & Returns

Free Shipping

·        We offer Free Shipping Worldwide for purchases more than USD 150.00 during Checkout.

·        If total purchase does not meet USD 150.00, our shipping rates are calculated by weight of the product(s).

Shipping time

·        South-East Asia - 3 to 4 business days

·        Europe - 7 to 10 business days (Awaiting changes)

·        USA and Rest of the world - 4 to 7 business days.

Our Postage (Except for EU)

·        All our postage is registered with tracking code

·        Once orders are shipped out, you will receive an automated message on your email, updating the tracking code (Air Way Bill).

·        You will be able to track the postage using the Air Way Bill on http://www.sf-express.com/

Our Postage (EU)

·        All our postage is registered with tracking code

·        Once orders are shipped out, you will receive an automated message on your email, updating the tracking code (Air Way Bill).

·        You will be able to track the postage using the Air Way Bill on http://www.singpost.com/

 

Return & Exchange Policies

Items may be returned within 7 days for an exchange (or next-purchase credit)

NO return/exchange of goods for discounted items.

All sales of discounted products are final

Items must have original tags attached and must be unaltered and unworn.

Hemmed or soaked/washed denim may not be return

Products bought from the online store must be mailed back to Rugged Gentlemen Shoppe (Singapore).

 

Ø  Return shipping fee

      I.        Rugged Gentlemen Shoppe will only bear shipping fee when the return product is defective.

     II.        Rugged Gentlemen Shoppe is not responsible for any shipping fee for return of goods due to any other reasons (e.g wrong sizing).

 

Ø  Exchange shipping fee

      I.        Rugged Gentlemen Shoppe only offers free shipping for the initial purchase of goods.

     II.        All shipping fee will be the responsibility of the customer in event of exchange of goods.

    III.        Rugged Gentlemen Shoppe will only bear shipping fee when the exchange product is defective.

 

Any other Questions?

Send email to us, inquiry@obbigoodlabel.com