Duty & Tax Policy
USA DUTY PAID (DDP) TRIAL PROGRAMME (including all other countries)
Effective immediately until 31 December 2026
As part of our commitment to improving the shopping experience for our customers in the United States and worldwide, Rugged Gentlemen Shoppe is conducting a trial programme for Delivered Duty Paid (DDP) shipments.
During this trial period, eligible orders shipped to the United States (and worldwide) will be sent on a DDP (Delivered Duty Paid) basis. Import duties, customs duties, tariffs and applicable taxes will be paid by Rugged Gentlemen Shoppe before delivery.
This means eligible USA (and worldwide) customers will not be required to pay additional import duties or customs charges upon delivery.
This programme is currently offered on a trial basis and may be amended, suspended or discontinued at any time without prior notice. The trial is scheduled to conclude on 31 December 2026, after which we will review the programme before deciding whether to continue offering DDP shipping.
FAQ:
WHAT CAN YOU EXPECT WHEN SHOPPING WITH US?
For USA Orders (and all countries) (DDP Trial Programme)
Eligible orders shipped to the United States (and worldwide) via FedEx will be sent under DDP (Delivered Duty Paid). Import duties, tariffs and applicable taxes are included by Rugged Gentlemen Shoppe, so there should be no additional customs payment required upon delivery.
In case of refund/return/exchange, please read our refund/return policy carefully.
Rugged Gentlemen Shoppe